The Influence of Training & Development and Empowerment on Employee Retention through Job Satisfaction as an Intervening Variable

Abstract

This study aims to determine the effect of training & development and empowerment on employee retention through job satisfaction as an intervening variable. The research sample consisted of 104 employees of XYZ consulting company divided into consultant, sales and support divisions. The method used is a survey method with a quantitative approach. The sampling technique in this study uses Probability Sampling with the Taro Yamane formula and a 5% error rate. In hypothesis testing, the data analysis technique used is Structural Equation Modeling Partial Least Square (SEM-PLS) using SmartPLS software. The calculation results in this study indicate that training & development has a direct positive and significant effect on job satisfaction, empowerment has a direct positive and significant effect on job satisfaction, job satisfaction has a direct positive and significant effect on employee retention, training & development has a direct positive but insignificant effect on employee retention, empowerment has a positive and significant effect on employee retention, training & development has an indirect positive and significant effect on employee retention through job satisfaction, and empowerment has an indirect positive and significant effect on employee retention through job satisfaction.